Shipping Costs Domestic:
For orders within the Netherlands, we do not charge shipping costs for orders over €50! Shipping costs are €3.95 for orders up to €50.00 (within NL).
Shipping Costs Abroad:
We also offer deliveries abroad with the following rates:
Belgium/Germany:
Shipping costs are €5.95 for orders up to €50.00.
Shipping costs are €4.95 for orders €50.00 - €100.00.
For orders to Belgium/Germany over €100, we do not charge shipping costs!
England/Luxembourg:
Shipping costs are €7.95 for orders up to €100.00.
Shipping costs are €4.95 for orders from €100.00.
Ireland:
Shipping costs are €12.95 for orders up to €100.00.
Shipping costs are €7.95 for orders from €100.00.
France:
Shipping costs are €10.00 for orders up to €50.00.
Shipping costs are €7.50 for orders €50.00 - €100.00.
Shipping costs are €5.00 for orders from €100.00.
Delivery Time:
Your order will be shipped within 2 working days if the ordered item is in stock. If a product is unexpectedly out of stock, the delivery time will be communicated as soon as possible.
We will keep you informed about the status of your order as much as possible and make every effort to deliver your order as quickly and accurately as possible. You can check the status of your order at any time in your account information on this website. You will also be notified by email about the progress of your order.
Payment Methods / iDEAL:
With iDEAL, you can securely and easily pay for your online purchases. You check out in your familiar internet payment environment, based on specific security methods of your own bank. As an internet banking user, you can use iDEAL directly without having to sign up.
When checking out, you can indicate that you want to pay with iDEAL. You also select your bank immediately. After a summary screen of your order, you can confirm the order and be redirected to your own bank, where the payment order is ready for you. Your bank will ask you to fill in some details and authorize the payment. The amount is immediately debited from your bank account, and we are immediately informed that the order has been paid.
Warranty:
Our quality standard is very high, and orders are thoroughly checked before they are shipped. If a product does not meet the expected standards, the warranty conditions of the respective manufacturer apply.
Exchange and Returns:
The exchange of items is allowed within 7 days after the delivery of the goods. Items must be returned in their original condition and packaging. The return of items is always at your own cost unless an error has been made on our part.
When returning your order, the shipping costs will be charged to you unless an error has been made on our part.
If we do not have a suitable product, your money will be refunded. Unfranked packages will not be accepted.
Please return a product that you have complaints about sufficiently franked. After determining the defect, we will replace the product. Clearly state the reason for your return on the invoice. The original invoice must be included. Normal wear and tear are in no case covered by the warranty conditions.
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